Privacy Policy

Embassy Insurance Group ("Embassy," "we," "our," or "us") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, contact us, or receive text (SMS/MMS) messages from us.

1. Information We Collect

• Contact information you provide voluntarily, such as name, phone number, email address, and mailing address.
• Insurance-related information you share to receive a quote or advice, such as date of birth, household details, coverage needs, and health or financial information relevant to your inquiry.
• Communications with us, including calls, emails, SMS/MMS, and appointments scheduled through third-party tools such as Calendly.
• Website usage data such as IP address, device type, browser, referring page, and pages visited, collected via standard log files and cookies.

2. How We Use Your Information

• To respond to inquiries, provide quotes, and deliver insurance services.
• To send appointment confirmations, policy updates, and customer service messages.
• To comply with legal, regulatory, and licensing obligations.
• To improve our website, services, and communications.

3. SMS / Text Messaging & A2P Consent

By providing your mobile number and opting in, you expressly consent to receive application-to-person (A2P) text messages from Embassy Insurance Group at the number provided, including messages sent by automated systems. Message frequency varies based on your interaction with us. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or service.

• Opt-out: Reply STOP at any time to unsubscribe. You will receive a confirmation message and no further texts.
• Help: Reply HELP for support, or contact us at brandon@embassyinsurancegroup.com or +1 (941) 500-5451.
• Supported carriers: Major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
• No sharing of SMS consent: Mobile information and consent to receive SMS/MMS messages from Embassy Insurance Group will not be shared, sold, or transferred to third parties or affiliates for marketing or promotional purposes. Information may only be shared with subprocessors that help deliver the messages themselves (e.g., our messaging platform).

4. Cookies and Analytics

We use limited cookies and standard analytics to understand how visitors use our website. You may disable cookies in your browser; some features may not function as intended.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Insurance carriers and underwriters necessary to provide a quote or bind coverage you request.
• Service providers (e.g., scheduling, email, messaging, and hosting) bound by confidentiality obligations.
• Government or regulatory authorities when required by law.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.

7. Your Choices

• Request access, correction, or deletion of your personal information.
• Opt out of marketing emails or texts at any time.
• Contact us to exercise any privacy right afforded by applicable law.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest revision.

10. Contact Us

Embassy Insurance Group
30 Gould St Ste R, Sheridan, WY 82801
Phone: +1 (941) 500-5451
Email: brandon@embassyinsurancegroup.com